Entries by artkenya

Why keeping a journal of events is a good idea

I’ve been keeping a journal for nearly 16 years and each day, no matter how tired I am, I key in the day’s activities and my reflections on them into my laptop. I even did so during my time in hospital with Covid earlier this year, including when I was at my weakest. I started […]

Morality through the eyes of chief rabbi

I have been reading an amazing book by an amazing man. The title of the 2020 book is Morality – Restoring the Common Good in Divided Times and its author is Jonathan Sacks. Sacks rose to become the Chief Rabbi of Britain, and was known as one of the country’s leading public intellectuals. He was […]

How to bring pastoralists into modern economy

Kenya’s 15 million pastoralists in the northern arid and semi-arid part of the country own 75 percent of our country’s livestock herd, which is valued at around $1 billion and contributes significantly to our GDP. But we all know what a hard time these pastoralists endure, in areas that suffer from a serious water deficit […]

What the new Kepsa leadership promises

Towards the end of last month I logged in to Kenya Private Sector Association (Kepsa’s) 17th annual general meeting, and what an impressive event it was. CEO Carole Kariuki Karuga reeled off the highlights of the year’s activities and achievements, and as we heard them all listed together we could hardly believe that such a […]

My Covid recovery journey

Some of my readers are aware that I have been down with Covid-19 for several weeks, and I feel the time has come for my Kiraitu Murungi moment. Well sort of, as unlike the Meru Governor (whose article about his experiences was published in the Sunday Nation of April 25) I never entered the world […]

A look at how interviews for CJ post unfolded

Four years ago I wrote a column here about interview panels, and I was reminded about it as I watched some of the grillings by the Judicial Service Commission panel of the candidates for the Chief Justice position, and then later some of the sessions for the Supreme Court judge ones. As Macharia Gaitho wrote […]

Awesome how hospitals have managed Covid-19

From time to time in our lives we are doomed to spend days and nights incarcerated in a hospital, as medical teams take care of what ails us while they set us onto the road to recovery. Over the years I have had the dubious privilege of observing at close quarters how complex and interwoven […]

Undercover CEO: Do you know what goes on here?

I hadn’t watched an episode of the reality television show Undercover Boss for some years. But recently I came across an episode as I was browsing the channels. For those who are not familiar with the concept, in a way it’s good, very good. The CEOs of large organisations have themselves disguised as someone applying […]

Who rises to the top of pyramid?

For the first 12 years of my career I worked for a British IT multinational, in both field offices and in the head office, and it was in the late 70s, for the last two of these, that I came to Kenya to manage its local subsidiary here. So from different perspectives I was able […]

The good guys and bad guys in customer service

Like each of you, I experience both wonderful and dreadful customer journeys. And like my fellow columnist Sunny Bindra, from time to time I write about them. I enjoy recognising and celebrating the good by name, while venting about those at the other end of the spectrum, usually without revealing their identity. Today I want […]