My Articles

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Lessons from the character of John McCain

Like millions of others, I witnessed the uplifting memorial service to honour former war hero, senator and presidential candidate John McCain. Mr McCain’s daughter Meghan was the first to pay tribute to him. “We gather here to mourn the passing of American greatness,” she lamented. “The real thing, not cheap rhetoric from men who will […]

Firms grow with systems, vision and inspiration

Some years ago I wrote enthusiastically about John Kotter’s “eight steps to change” that many, including here in Kenya, have followed as a guide to transforming their organisations. Kotter laid these out in his 1996 book, Leading Change, and then 10 years later, together with Holger Rathberger, he published Our Iceberg Is Melting, that brought […]

Involve staff in layoff plan to ease feelings

In the last few months I have come across numerous examples of employees who, as a result of a planned restructuring of the organisation in which they work, feel they will be losing out. They expect to suffer from woes such as diminished seniority, influence, control and prestige — even redundancy, while more practically also […]

Leadership character can be used positively to empower others

A couple of weeks ago I was invited to be a panelist on NTV’s am Live Friday morning Leadership Forum, and when anchor Debarl Inea told me the theme would be “Leadership Character” I began thinking about how to fill the few minutes I would be given within the programme to present on the subject. […]

Monitoring, evaluating… and then what?

This is an article I wrote for ‘UN Special’, a magazine published by the UN for civil servants. Click here (link will open in a new window).

Book review: NEW TOME: A journey through Ethiopian churches

And here’s a link to one of my book reviews which was recently published in the East African: Click here (link will open in a new window).

Write more like you talk to get the message across

When I came to Kenya in the late seventies I was struck by how very differently people here wrote from the way I had been used to in the UK. It was as though I had journeyed back in time to the Edwardian or even Victorian eras of stiffness and formality. As I wondered why […]

Marking a milestone by gleaning lessons from art of storytelling

In my last column I wrote about a storytelling event I co-hosted, and today I hold on to that theme in this my 300th Business Daily article. For as I looked back over the 11 years my column has been running, it occurred to me that what I have actually been doing each fortnight is […]

The necessary evil that is compliance

My colleague Frank Kretzschmar and I have been hosting our story-telling Leaders Circles for 12 years. The theme for our most recent event was “The Necessary Evil of Compliance”, a topic increasingly in the forefront of our minds. Yes, we did include “necessary” before “evil”, acknowledging that, as former Deputy US Attorney-General Paul McNulty put […]

It’s futile to stand in the way of new technology

Ah, new technology: it threatens and disrupts. It always has and it always will. In 19th century England a group of textile workers known as Luddites destroyed weaving machines to protest against their “fraudulent and deceitful” use that was designed, they alleged, to get round the then labour practices. Luddites feared that the time spent […]