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The National Cohesion and Integration Commission, NCIC, was established following the post-election violence of 2008 as one of the commissions that would help re-establish sobriety in Kenyan society. It has been going about its work ever since, with the media mainly expecting it to go after those spouting hate speech. However NCIC was not given prosecutorial powers, and so they were often described as “toothless bulldogs” – despite them working closely with other institutions that did possess such powers. Their budgets have also been limited.

The media has by and large ignored NCIC’s other activities, ones that have been occupying most of its time. These included peace-building mediation in different parts of the country, and five years ago I wrote an article about how they went about it. “They collaborated with other agencies,” I wrote then, “benefitting from their expertise and their networks; held public barazas; organised work projects bringing youth together; and through all this started developing a culture of peace rather than of conflict. As a result of their mediation expertise progress has been made, and without needing to resort to judicial intervention.”

More recently, inter-generational issues have emerged as a serious source of conflict, and so NCIC decided to apply its skills and experience to hosting meetings that brought together members of different generations, as well as both genders and various sectors of the local communities in which these town hall meetings were held. They held them where conflict issues specific to those communities were evident, in Marsabit, Isiolo, Nairobi, Taita Taveta, Kisumu, Busia and Kilifi.

They called these meetings Intergenerational Conversations, a really nice term, as it speaks of listening as much as speaking, and this is in a friendly atmosphere. NCIC applied its mediation expertise to facilitate a coming together between the different elements present.

In the selected counties, where interethnic tensions and historical marginalisation have strained community relations, the need for cross-generational dialogue was particularly pressing. Intergenerational and interethnic mistrust have continued to fuel misunderstanding, polarisation and vulnerability to manipulation by extremist actors. And when youth – especially Gen Z – feel alienated and unheard, they become more susceptible to recruitment into violent networks and misinformation campaigns.

Conversely, when they are meaningfully engaged and connected to mentors, elders and institutions, they become powerful agents of peace and resilience. The county-level Intergenerational Conversations bridged these generational divides and created a platform where all voices were valued. By bringing together the experiences of elders, the innovation and energy of youth, and the influence of women and local leaders, the conversations facilitated mutual understanding, addressed generational grievances, and fostered a shared vision for peaceful coexistence.

In Isiolo, for instance, the forum generated several recommendations and achievements, including calls for increased youth representation in governance, review of public participation laws, and strengthened mentorship programmes to bridge generational gaps. It fostered peace, unity and social cohesion by encouraging dialogue and understanding across age-groups. A key outcome was the recognition that elders provide wisdom, while youth bring energy and innovation, helping dismantle the “us versus them” mentality and replacing it with a shared vision of cooperation.

NCIC followed up with podcasts where diverse voices from across Kenya were heard to engage in honest, reflective, positive and forward-looking discussions on governance, leadership and political culture.

The first episode, “Wisdom in Transit”, explores how values, ethics and lessons on leadership are passed across generations. “New Guards” highlights emerging youth leaders and their role in reshaping Kenya’s governance culture. “Old Wisdom: Bridging the Ages” examines how traditional knowledge and modern governance can coexist to promote cohesion. “Political Decency in Action” focuses on civility and integrity in political engagement, while “Government Without Borders” discusses collaboration across counties, institutions, and communities within a devolved governance system. The sixth episode, “The Cost of Indecency,” analyses how intolerance, corruption and disrespect weaken democracy and development. “Youth Agenda: The Future of Governance” centres on the aspirations of young people and their inclusion in leadership, and the final episode, “A Shared Vision”, calls for collective action toward a just, decent and unified Kenya.

Given an availability of budgets, NCIC would host many more town halls, create and distribute more podcasts, and follow up on earlier engagements. Indeed I am encouraged to see that the recently appointed NCIC CEO/Secretary, Dr Daniel Mutegi, has a serious background in monitoring and evaluation, including through the World Bank, and he has been a member of the Vision2030 Secretariat. All this means he will be focusing on the long-term impact of such initiatives in a robust manner.

And as Rev Dr Sam Kobia reaches the end of his term as chairman of NCIC, we can look back on all this “toothless bulldog” has accomplished to promote cohesion and integration, much of it quietly and behind the scenes, as such activity is at its most effective. Well done, Dr Kobia.

So see NCIC’s Intergenerational Conversations as role models for how to bring Kenyans together, within their communities and higher up to the national level.

Having lost an article I’d written about three of Adam Grant’s books, I asked an AI-ologist friend to find it in my laptop. Unfortunately he couldn’t, so instead he kindly asked ChatCPT to write it on my behalf. He fed thirty of my past columns into the app so it could get a feel for my style, and then gave it this prompt: “Extract the style of Mike Eldon from the document and use it to analyse the books of Adam Grant listed above.” Here’s what emerged with the usual AI speed…

On Being Bold, Humble, and Human: Adam Grant’s Lessons for Kenya Today

In my years of working with Kenyan leaders, teachers, youth groups, and executives – from Kisumu to Kilifi – I’ve often found myself returning to one quiet question: Can kindness survive the pressures of performance? Can empathy and ambition walk together? Adam Grant seems to think so. And as I reflect on his ideas, I find echoes of our local struggles, and, our quiet triumphs.

Take for example the idea that we should learn to “think again” – to unlearn, to remain curious, to admit we might be wrong. This, I find, is deeply counter-cultural in many Kenyan institutions, where hierarchy can freeze dialogue and where a title sometimes carries more weight than an idea. But I’ve also seen young professionals in Nairobi tech hubs and rural community organizations challenge outdated assumptions, ask better questions, and surprise even themselves. As Grant reminds us: intellectual humility isn’t weakness—it’s wisdom.

Then there’s the myth of raw talent. In a country where exam results define futures and where brilliance is often measured by a grade, Grant’s notion of hidden potential is both refreshing and liberating. He tells us that coachability, not credentials, is the true predictor of greatness. And indeed, I’ve witnessed it – an overlooked intern in a county office who becomes an indispensable problem-solver; a high school dropout in Kakamega who leads her peers in microenterprise. What they needed wasn’t a head start. It was someone to believe in their stretch.

But belief isn’t enough – we must also act. In Give and Take, Grant distinguishes between takers, matchers, and givers. I thought about this as I mentored a young NGO leader struggling with burnout. She was giving too much. Yet, Grant reminds us, being a giver isn’t about being a martyr—it’s about sustainable service. In Kenya, where communal responsibility often collides with individual limits, this is a vital lesson. Generosity needs boundaries. Philanthropy needs self-care.

One of Grant’s most profound collaborations is Option B, which speaks to resilience after tragedy. And here, we need not look far. From post-election trauma to pandemic loss, Kenyans carry many invisible wounds. I think of teachers who show up after personal grief, boda boda riders who persist after injury, single mothers in Mathare who rise each day with quiet strength. Option B gives us language for their courage and, more importantly, tools for healing. In it, Grant and Sheryl Sandberg offer what I would call structured empathy—a kind of practical compassion we need more of in our workplaces and homes.

Finally, Originals is perhaps the most Kenyan of all the books—though not in the way you might think. We are a deeply creative people. From handmade jikos to high-tech startups, we are natural innovators. But what Grant does is dignify the slow-burning rebel, the one who doubts before they disrupt. He teaches us that being original isn’t about being loud—it’s about being committed. This lesson could guide many a changemaker in our counties and ministries.

Adam Grant is not writing for Kenyans, and yet, his work reads like a mirror. It reflects our potential, our mistakes, our hopes. It challenges us to lead without ego, to mentor without condescension, to grieve without shame, and to grow without limits.

What I take from Grant, and what I hope others do too, is this: Success isn’t what you have; it’s what you share. Leadership isn’t dominance; it’s dialogue. Progress isn’t perfection; it’s permission—to rethink, relearn, and rise again.

In Kenya today—where we hunger for ethical leadership, where our youth brim with restless energy, and where communities demand both dignity and development – Grant’s work reminds us to remain bold enough to speak, humble enough to listen, and human enough to feel.

So there it is – very thoughtful and articulate, although not fully a reflection of my style. Who knows, maybe one day I’ll have another go at the topic myself, using my human intelligence.

Ah yes, the National Cohesion and Integration Commission (NCIC) – they’re the hate speech guys aren’t they? The ones who hear our politicians stir up their supporters against those of their opponents, and then slap their wrists.

Yes they are in business to hammer hate speech, and it’s definitely what the media love reporting on – the more senior the politician the more prominent the coverage, particularly if such honourables end up in court. But this is but a small proportion of NCIC’s mandate, and the reality is that much more quietly, behind the scenes, they are deeply engaged in bringing conflicted communities together.

How do I know this, despite the almost complete absence of media coverage and hence of public perception regarding this life-beyond-hate-speech?

First, because I supported NCIC with their strategy development in 2011, when I was exposed to their activities up close. Then, more recently I read Alice Nderitu’s book, Kenya, Bridging Ethnic Divides: A Commissioner’s Experience on Cohesion and Integration (which I reviewed in a column of mine on this page exactly two years ago); and now I am a member of NCIC’s Social Cohesion Committee, set up to promote national cohesion at this challenging time of Covid-19.

To learn about the early years of NCIC, I urge you to read the book by Alice Nderitu, who was one of its founder commissioners. In this article though, let me share something about the conflict resolution and peace-building initiatives they are engaged in right now, which I have been hearing about from current commissioners and staff.

First I’ll highlight their approach in Narok, where longstanding societal problems going back to the evictions from the Mau Forest and the feuds between the Kipsigis and the Maasai have led to the violence we have again been witnessing in recent weeks. Here NCIC officers have made their constructive presence felt in a reassuringly impactful way.

Even in this time of Covid they have been travelling to the affected areas, where they held several weeks of consultations with the affected communities and their leaders, listening to the voices of those on the ground so as to understand the issues, and hence building trust and confidence in themselves.

They collaborated with other agencies, benefitting from their expertise and their networks; held public barazas; organised work projects bringing youth together; and through all this started developing a culture of peace rather than of conflict. As a result of their mediation expertise progress has been made, and without needing to resort to judicial intervention. Seeing their contribution has encouraged both government and development partners to reinforce their support for NCIC.

In their mediation efforts in Marsabit they involved professionals, religious leaders, women, elders and students in promoting peaceful ways of resolving the conflicts over boundaries, grazing land, water and related issues, again adopting a multi-agency approach. And similar approaches are under way to resolve the conflicts on the Kakamega-Nandi border.

The NCIC peace soldiers have learned that while conflict is active it is not a good time for them to intervene. During such periods they must leave it to the security forces to calm things down, and it is only then that they can start engaging those involved in dialogue.

They have found that they need to be flexible in how and with whom to intervene, and another principle of theirs is never to over-promise but to keep their word. Ultimately, their mission is to develop cultures of conflict resolution and peace, generating a constructive win-win atmosphere among the locals. This requires great expertise and experience, which fortunately is available within the commission.

Perhaps the biggest challenge is to assess how to involve – and not involve! – the local politicians, for too often they are the very ones who stir up the conflicts to their short term political advantage. It is why the development of grassroots community leadership is so vital, enabling it to become a voice of positive influence.

Realistically, many of the politicians will keep on doing what they’ve always done. And given how their activities whip up emotions that deliberately generate conflict and violence, this becomes natural material for the media to feed on.

Equally, as I wrote at the beginning, for NCIC’s conflict resolution and peace-building to be effective it must be conducted in a low profile way. So please, let us not conclude that just because we aren’t reading about this day-to-day they are only spending their time chasing after hate-speech mongers.

I’m glad I’m not President Uhuru Kenyatta, nor CSs Mutahi Kagwe and Fred Matiang’i, nor Governor Hassan Joho and others who have the awesome responsibility of communicating with the rest of us in ways that get us to behave responsibly during the Covid-19 crisis. Like leaders everywhere in the world they must act neither too quickly nor too slowly, not too harshly and not too weakly. But what is the right speed? What is the right style?

It would be much easier if our people were as disciplined and well off as those of Singapore or South Korea, Germany or New Zealand. But we are who we are, with over ten million of us packed together in urban slums and living hand to mouth; and with so many others in remote rural and arid areas where there is limited access to the media, never mind the Internet.

The leaders I have mentioned would be doing well in the countries I have listed. But how much harder it is to be effective here, where even the middle class have been finding it hard to do and not do what is being called for.

We must sympathise with the frustrations of our rationally-driven leaders, who see that all they get is pushback and resentment when they tell us to wear masks and stay home and suchlike.

Whether due to intolerably cramped living conditions and poverty, or as a result of cultural norms of community togetherness, much of what we are seeing is a struggle between the stern admonitions of our leaders and the disconnected behaviour of our citizens.

Understandably, the government’s focus has been on organising our under-prepared healthcare system to cater for the sudden onset of the pandemic, while simultaneously worrying about the shattering effects on our economy. The added dilemma is that the greater concern there is for protecting lives, the greater the negative impact on livelihoods.

What we are beginning to see though is that alongside managing these “hard” issues, increased attention must be paid to the complementary “soft” emotional and behavioural ones. So should some leaders be playing “bad cop” while others play “good cop”? Should each leader be skilled enough to combine the two roles into one, knowing when and how to switch?

It is clear that the big stick of assertively managed lockdowns must be wielded, for merely enticing us with the reward of longer term health benefits if we do what we are being told is way beyond the time horizon of most. But if that’s not working, then what?

Surely we need not rely only on top-down tough messages from smart podiums. It is up to many more of us to communicate within our communities, from the family level upwards, each of us finding our own way to make a difference.

Leaders and people of influence from all sectors – religious, private sector, NGOs, academia, trade unions, musicians and other artists, sportspeople and of course the media – must contribute to passing both the tough and the empathetic messages, complementing and reinforcing what we are hearing from the top.

There is as great a need for this kind of “soft” engagement as there is for the distribution of food, Personal Protective Equipment and other essentials to the most vulnerable. Many are already acting with great generosity, in both the hard and the soft areas, and the more the merrier.

Let me briefly draw attention to the Social Cohesion Committee that has recently been formed by the National Cohesion and Integration Commission (NCIC), within whose mandate such an initiative falls naturally.

The NCIC Social Cohesion Committee (of which I am part) is developing new ways, with musicians and others, to pass messages that more people can respond to positively. It is also organising for psychosocial support to be made available to both the most vulnerable – children and others in emotional distress – and to doctors and nurses.

By listening as much as by telling we can begin bringing Kenyans together, so that the poor do not feel this Covid-19 threat merely threatens the urban rich. And it is by complementing the angry headteacher with the empathetic counsellor that we can avoid future social strife.
So please join this movement for social cohesion. Whoever you are, at whatever level.