My Articles

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Management Consultant Mike Eldon

It’s fifteen years ago that I was introduced to the Balanced Scorecard, and in all my consulting work on strategy since I have consistently incorporated its approach. The concepts are well known and applied by a reasonable number of organisations in Kenya, but still only a small minority. So let me take you through the […]

Management Consultant Mike Eldon

Almost exactly ten years ago I wrote a column here about the launch of Joe Wanjui’s book, The Native Son: Experiences of a Kenyan Entrepreneur. In it I described the enthusiasm around the event where, as I put it then, “speakers during the evening were so effusive about the author who was being fêted that […]

Management Consultant Mike Eldon

I hardly ever drive my car anywhere in Nairobi these days, having become accustomed to the convenience of calling up an Uber Chap Chap. I so appreciate not having to deal with the heavy and unruly traffic, and not having to worry about parking. Plus, I enjoy chatting with many of my drivers. Not all […]

Management Consultant Mike Eldon

My last article was about the destructive influence of toxic marauders, and today I want to explore a related phenomenon, tensions between levels in organisations. It’s tough when such relationships are made difficult by each cohort believing they’re “OK” while the others are “not OK”. Inevitably it’s a lose-lose scenario, as the negative attitudes on […]

Management Consultant Mike Eldon

Should leaders be the ones to eat last? The US Marines believe so, as it shows they care for their people and are prepared to sacrifice for them. It’s why Simon Sinek chose Leaders Eat Last as the title of his best-selling book, first published in 2014. We selected it as the topic for our […]

Management Consultant Mike Eldon

Nearly six years ago I wrote a column here about what I called “the necessary evil of compliance”, the theme of a Leaders Circle I had just co-hosted. In it I quoted former Deputy US Attorney-General Paul McNulty, who rightly pointed out that “If you think compliance is expensive, try non-compliance”. And in our conversation […]

Management Consultant Mike Eldon

As I interact with different kinds of people, in one-on-ones or group sessions, in board meetings or workshops, I am exposed to bright sparks who speak too quickly. And as I listen to them I speculate on why they’re breaking the vocal speed limits. My first thought is that the root cause of the fast […]

Management Consultant Mike Eldon

The group of leaders Frank Kretzschmar and I invited sat in our usual circle to share personal stories on our latest theme: “Pattern interruption – moments of change of direction in my life”. We asked them to reflect on what caused them to do things differently from then on. Which events provoked them to reflect, […]

Management Consultant Mike Eldon

Last October I was invited to be one of the facilitators at a British Council-sponsored induction workshop for the newly appointed vice-chancellors (VCs) and principals of public universities, and recently I was invited to play a similar role at a leadership training workshop for all the VCs and principals of the public universities. My topic […]

We hear a lot about the ‘Iceberg of Ignorance’, where those at the top of the organisational pyramid have little idea about what’s really going on among their staff at the lower levels —about how they feel and how they behave with each other as a result of how engaged they are. It’s why the […]