Management Consultant Mike Eldon

How to make your board exit as smooth as possible

OK, so you’ve served your two terms as a director, and now it’s time to give way to someone else. You’ve enjoyed being in all those board committee meetings with your fellow directors, and you have developed close relations with several of them. You also feel good about the value you have been adding to […]

Management Consultant Mike Eldon

Building your brand for boardroom role

Just before all public events were cancelled earlier this year I was invited by the Women on Boards Network to run a session on building one’s brand as a board member. It was, as I expected it would be, a lively evening with over 50 bright, engaged women in the room. How fortunate we are […]

NCIC deals with much more than hate speech

Ah yes, the National Cohesion and Integration Commission (NCIC) – they’re the hate speech guys aren’t they? The ones who hear our politicians stir up their supporters against those of their opponents, and then slap their wrists. Yes they are in business to hammer hate speech, and it’s definitely what the media love reporting on […]

Management Consultant Mike Eldon

Basic income, free face masks needed in the slums urgently

As the government continues to work out an adequate and fair response to the huge rise in virus infections and accelerating death rate, out of the box thinking is required. Complete area lockdowns hurt socio-economic development, while clearly helping to reduce Covid-19 infections. Yet reduced development devastates incomes, especially of the poor who even find […]

Management Consultant Mike Eldon

Hurdles that hinder growth of insurance scene

Over 40 percent of Kenyans have a bank account, and when one includes the use of mobile money over 80 percent enjoy access to formal financial services. Yet the penetration of insurance in Kenya stands at under 3 percent – and it is not rising. Understandably, many commentators therefore see huge potential for developing this […]

Management Consultant Mike Eldon

Let’s return to quest for a new vision

In my last column I wrote about John Ngumi’s quest for a vision of Kenya, one that will help us emerge from our national malaise and offer a national goal and purpose that can excite and focus us. Mr Ngumi worried that we live in a time of great cynicism and scepticism, with disbelief in […]

Management Consultant Mike Eldon

Why Kenya needs brand new vision

From time to time I am fortunate to be exposed to the highly thoughtful, well-informed and articulate WhatsApps of John Ngumi, and his most recent was one of his best. In it he asked for “an idea, a vision of Kenya, that will help get us out of our national malaise, will give us a […]

Management Consultant Mike Eldon

Going about CSR in the tough time of Covid-19

Last week I was invited by Prof Michael Hopkins to speak at one of his CSR Meetup events, these days inevitably online. Prof Hopkins has been running these for over ten years, and in different countries around the world. Now they are being co-hosted by Globethics, the Geneva-based global ethics network, and my topic was […]

Management Consultant Mike Eldon

Comparing books by Obama and Trump

Now that we all locked down at home, with much less to watch on television, many of us have been reading books that have for long been lying unopened on our shelves. I am certainly among them, and the first one that winked at me was The Art of the Deal by Donald Trump. I […]

Management Consultant Mike Eldon

The heritage we have built

(this was a presentation I gave on May 21, 2020 at the joint meeting of the Rotary Club of Nairobi with the Rotary Club of Kampala): It was 1978, and I had been living in Kenya for a year when an IT customer of mine, Bob Chase, invited me to join his Rotary Club of […]

Management Consultant Mike Eldon

Basic income for Kenya slums – government rises to the challenge

After months of trying, our group of four is delighted that the government has taken its first steps toward guaranteeing a basic income for the poor and vulnerable population. The government has announced to the Senate Ad-hoc committee on Covid-19 that it has identified 250,000 households which will be put on a weekly stipend in […]

Management Consultant Mike Eldon

Social cohesion critical in these perilous times

I’m glad I’m not President Uhuru Kenyatta, nor CSs Mutahi Kagwe and Fred Matiang’i, nor Governor Hassan Joho and others who have the awesome responsibility of communicating with the rest of us in ways that get us to behave responsibly during the Covid-19 crisis. Like leaders everywhere in the world they must act neither too […]

Management Consultant Mike Eldon

New world and cultures beckon after pandemic

Much is being written about how the world will look after it has recovered from the coronavirus crisis. We have no idea about so many aspects of our social, economic and political futures, but one thing’s for sure: We won’t simply be going back to the way things were before the virus hit. The sudden […]

Management Consultant Mike Eldon

Roll out basic income for the poor in slums

The government, the private sector and others have been working hard to help the poor through offering food, medical supplies, sanitisers and other essential products. But there is increasing acceptance of the need for a basic income, that is cash transfers, for the 10 million poor people in Kenya’s slums as being the best approach […]

Management Consultant Mike Eldon

Let us focus on national values in Covid-19 times

At this time of national crisis I’ve been thinking about our national values – that long list buried deep in our Constitution. For the small proportion of Kenyans who may have forgotten one or two of them (pardon my sarcasm) here they are: Patriotism, national unity, the rule of law, democracy and participation of the […]

Management Consultant Mike Eldon

How poor governance causes projects to fail

I was recently involved in a discussion about an IT project that was facing challenges, where the IT expert from one of the Big Four consulting firms who was with us introduced me to a new term, “project governance.” I liked it, for it places emphasis on the leadership that guides the progress of the […]

Management Consultant Mike Eldon

Key leadership lessons I learnt from my father

Two days ago I reached the age of 75 — the age my father was when he passed away 35 years ago. So it provided an opportunity for me to reflect on our relationship and on how I was influenced by his example. Bruno Eldon enjoyed a 33-year career in Shell. He joined the company […]

Management Consultant Mike Eldon

Krystall: Man who drove the social reforms agenda

In my last column I wrote about the first part of the rich and varied life of my dear friend Eric Krystall, from his birth in South Africa to his years in the UK and in America until his arrival in Kenya in 1971. Today I want to continue sharing his journey up to his […]

Management Consultant Mike Eldon

Curtain falls on a man devoted to social equality

Eric Krystall passed away last month, just a couple of weeks before his 92nd birthday. He had been living in Kenya since 1971, just a few years before I arrived, and I have known this wonderful man for nearly 40 years. He has been a dear friend, and I feel so badly that I will […]

Management Consultant Mike Eldon

The great and the dreadful of customer engagement

I have written before about the extremes of customer service, stimulated by either positive or negative experiences I have encountered. In Kenya, by and large we do better than many other countries on this front, accepting that as everywhere there’s a whole spectrum from the outstanding to the awful. (Let’s not even mention elements like […]