Management Consultant Mike Eldon

Challenges to change in dynamic business world

Since writing my last article on how to influence change, I have had the privilege of listening to Costas Markides, a professor of strategy and entrepreneurship at the London Business School and author of several outstanding books on the subject — including his latest one, Organising for the New Normal. He was a delight to […]

Management Consultant Mike Eldon

Are you an influencer?

Life would be so much easier and less stressful if we could influence others to do what is in their best interest by merely persuading them with logical, rational arguments. But it often turns out to be really hard, often futile, so we just give up in frustration. Efforts to influence others can be at […]

Management Consultant Mike Eldon

Balancing the State and people power

Eight years ago I wrote a column about Why Nations Fail, the book by Daron Acemoglu and James Robinson, and more recently I acquired the subsequent one by these two economics professors, The Narrow Corridor. It’s another global analysis of how liberty and wellbeing flourish in some states but degenerate to authoritarianism or anarchy in […]

Management Consultant Mike Eldon

How to manage change during transition period

I have written about change quite often in this column, and a few weeks ago I referred briefly to my own change anxiety in the context of my stay in hospital while dealing with Covid. There, during my two-month incarceration, I was moved several times: from this ward to that ward, and then first to […]

Management Consultant Mike Eldon

Story-telling on sustainability as urgent crises rise

I have written before about the Leaders Circles I host with my colleague Frank Kretzschmar, where the participants tell personal stories around a theme we select. The topic of the last one I reported on was “Holding on to optimism – we can set an example”, and we certainly needed a dose of that optimism […]

Management Consultant Mike Eldon

Passage through Palestine in eyes of my grandfather

In my last article I explained why it’s a good idea to keep a journal. I’ve been doing so for quite some years, at least hoping that my grandchildren will find something of interest in what I have written about. I say this aware that in the 1940s my grandfather Robert Bischoff kept a meticulously […]

Management Consultant Mike Eldon

Why keeping a journal of events is a good idea

I’ve been keeping a journal for nearly 16 years and each day, no matter how tired I am, I key in the day’s activities and my reflections on them into my laptop. I even did so during my time in hospital with Covid earlier this year, including when I was at my weakest. I started […]

Management Consultant Mike Eldon

Morality through the eyes of chief rabbi

I have been reading an amazing book by an amazing man. The title of the 2020 book is Morality – Restoring the Common Good in Divided Times and its author is Jonathan Sacks. Sacks rose to become the Chief Rabbi of Britain, and was known as one of the country’s leading public intellectuals. He was […]

Management Consultant Mike Eldon

How to bring pastoralists into modern economy

Kenya’s 15 million pastoralists in the northern arid and semi-arid part of the country own 75 percent of our country’s livestock herd, which is valued at around $1 billion and contributes significantly to our GDP. But we all know what a hard time these pastoralists endure, in areas that suffer from a serious water deficit […]

Management Consultant Mike Eldon

What the new Kepsa leadership promises

Towards the end of last month I logged in to Kenya Private Sector Association (Kepsa’s) 17th annual general meeting, and what an impressive event it was. CEO Carole Kariuki Karuga reeled off the highlights of the year’s activities and achievements, and as we heard them all listed together we could hardly believe that such a […]

Management Consultant Mike Eldon

My Covid recovery journey

Some of my readers are aware that I have been down with Covid-19 for several weeks, and I feel the time has come for my Kiraitu Murungi moment. Well sort of, as unlike the Meru Governor (whose article about his experiences was published in the Sunday Nation of April 25) I never entered the world […]

Management Consultant Mike Eldon

A look at how interviews for CJ post unfolded

Four years ago I wrote a column here about interview panels, and I was reminded about it as I watched some of the grillings by the Judicial Service Commission panel of the candidates for the Chief Justice position, and then later some of the sessions for the Supreme Court judge ones. As Macharia Gaitho wrote […]

Management Consultant Mike Eldon

Awesome how hospitals have managed Covid-19

From time to time in our lives we are doomed to spend days and nights incarcerated in a hospital, as medical teams take care of what ails us while they set us onto the road to recovery. Over the years I have had the dubious privilege of observing at close quarters how complex and interwoven […]

Management Consultant Mike Eldon

Undercover CEO: Do you know what goes on here?

I hadn’t watched an episode of the reality television show Undercover Boss for some years. But recently I came across an episode as I was browsing the channels. For those who are not familiar with the concept, in a way it’s good, very good. The CEOs of large organisations have themselves disguised as someone applying […]

Management Consultant Mike Eldon

Who rises to the top of pyramid?

For the first 12 years of my career I worked for a British IT multinational, in both field offices and in the head office, and it was in the late 70s, for the last two of these, that I came to Kenya to manage its local subsidiary here. So from different perspectives I was able […]

Management Consultant Mike Eldon

The good guys and bad guys in customer service

Like each of you, I experience both wonderful and dreadful customer journeys. And like my fellow columnist Sunny Bindra, from time to time I write about them. I enjoy recognising and celebrating the good by name, while venting about those at the other end of the spectrum, usually without revealing their identity. Today I want […]

Leadership messages for public servants

From time to time I have been asked to speak at the Kenya School of Government’s Strategic Leadership Development Programme (SLDP), and late last year I was invited to close its 224th iteration, virtually hosted by the Mombasa campus. The participants were informed that I was to be their “motivational speaker” but, as I did […]

Management Consultant Mike Eldon

Kianda at 60 is a story of empowerment of girls

Last month the Kianda Foundation celebrated its 60th anniversary through a virtual event at which the keynote speaker was the chairperson of the Foundation, Olga Marlin. No one could have been better placed to play that role, as she was one of the four determined ladies who launched this pioneering initiative for educating African girls […]

Management Consultant Mike Eldon

Obama the “Adult”

In my last article I analysed Donald Trump’s ego state, describing him as a deeply insecure man who was formed by his unhappy childhood where he was bullied by his domineering father and neglected by his absent mother. Trump’s “I’m OK, You’re not OK” behaviour, I wrote, masks his “I’m not OK, You’re OK” interior; […]

Management Consultant Mike Eldon

Analysing impact of spoilt child in Trump

As I have written in several previous articles in this column – the most recent of which was my opening one for 2012 – in much of what I do I refer to the pioneering Transactional Analysis work of Eric Berne, which he laid out in his 1964 book, Games People Play. I am also […]