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Speech by Mike Eldon at the Strathmore University Business School Annual Executive Education Programmes Graduation on 1st December 2023

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Last Friday, immediately before this week’s Africa Climate Summit, KENCTAD (the Kenyan Entrepreneurs’ Conference on Trade & Development) organised a conference on sustainability.

It was all to do with how being serious about ESG (Environment, Social and Governance) issues benefits businesses, and I was invited by Ngida Sebastian, KENCTAD’s ESG Lead, to be the keynote speaker.

For a whole day, we heard about the seriousness with which so many organisations in Kenya take ESG, and it was fascinating for me to listen to this collection of good people talking about how they took these subjects seriously and expected to do well as a result.

For my talk, from observing other ESG stalwarts with whom I have been interacting, I had already thought about what such organisations have in common, and this was further reinforced as I listened to the day’s other speakers.

The most fundamental characteristic is that the leaders of these entities live all the uplifting values that most others at best just talk about.

To sum it up, they are responsible members of society, whether relating to the environment, to social issues or to how they govern themselves. They are fair to all key stakeholders and treat others as they wish to be treated.

A direct consequence of living such values is that they say “No” when they should, and hold back from sub-optimising to the short-term.

A good example of this in the area of CSR(Corporate Social Responsibility). In my talk, I referred to Prof Michael Hopkins, from whom I learned that CSR should be so much more than a project, or even a programme, but a whole mindset of being responsible – and in support of sustainability.

Its ultimate impact should be that the beneficiaries of your CSR reach places of dignity and self-reliance – ideally to the extent that they in turn are able to offer CSR to others.

One of the questions posed to me during my session was about the difference between CSR and CSI (Corporate Social Investment).

I like that CSI term as it implies the existence of a return on the investment, one that is measurable and impactful.

And it speaks to a longer-term consequence of being responsible, beyond immediate short-term benefits.

As I wrote in my recent article on trust if we are to develop a more trustworthy – a more responsible – society, we must gather a critical mass of trustworthy people and institutions.

This I reiterated at the conference, and it was beautifully spelt out by two other speakers.

Peter Wairegi, the Chair and CEO of KPRA, (Kenya Professional Realtors Association), told us how they drew together the good guys in his sector, introducing standards, offering training and generally raising the performance bar.

And Akshay Shah, the Chair of KEPRO, (Kenya Extended Producer Responsibility Organisation), spoke equally inspiringly about how this Business Member Organisation works on accelerating the growth of Kenya’s recycling ecosystem, leading to a Circular Economy that will protect our natural environment and creating jobs for future generations.

As with KPRA, they collaborate with the relevant government bodies to bring in regulations and build the capacity to behave responsibly: “sticks and carrots” as he put it.

There were so many other uplifting stories, including from Maryann Nderu, EABL’s Sustainability Manager, about their promotion of “positive drinking” and of women in leadership; Edna Kimenju, Deloitte’s ESG Manager, about how they advise on bringing about sustainability; Rufus Mwenda, a member of the ABSA sustainability team; and Noreen Nthiga, an organisation development and policy specialist in the Office of the President, on supporting SMEs in these areas.

If I had more space I would add several others. But let me conclude by noting that in Kenya today we have an amazing number of responsible people who are running responsible organisations.

They are both visionary and practical in how they approach ESG; they keep things simple and transparent and expect to make a positive difference to the society in which they operate.

They also prove that it is not only a nice thing to do but that it works commercially, not least for their long-term sustainability.

Increasingly these days, if we are to attract good people to work for us, good customers and good suppliers, good financiers and insurers, we’d better get as serious about ESG as those who spoke at and attended the KENCTAD conference on sustainability. I’m so glad I was there to absorb their positivity.

I have written before about the Leaders Circles I host with my colleague Frank Kretzschmar, where the participants tell personal stories around a theme we select.

The topic of the last one I reported on was “Holding on to optimism – we can set an example”, and we certainly needed a dose of that optimism to reflect on our latest theme, “Now more than ever: sustainable living with heart and mind”.

Our invitation letter spelled out that as we continue adapting to the disruptive challenges of Covid, and as we struggle to handle other ongoing global issues such as inequality and climate change, we are more than ever obliged to look beyond tomorrow, beyond the next quarter.

Responsible leadership requires us to focus on sustainability, the introductory letter continued, suggesting this implies being fair to all key stakeholders.

“Short-term imperatives must be balanced with long-term aspirations, and we must figure out how to influence people to endure sacrifices today so we and those who come after us can prosper tomorrow,” we wrote, “All this in an increasingly unpredictable world, one where change keeps accelerating relentlessly.”

During our afternoon together several among us talked about feeling overwhelmed by global threats such as climate change, given both the scale and urgency of the issue and the refusal by far too many to adapt despite the fast-increasing severity of the disruptions it causes.

For even when crises like climate change or Covid or violent conflicts hit us, to whatever extent change is the only route through which sustainability can be achieved, too often the needed transformation is obstinately blocked.

Frank and I always search for appropriate quotes to display around the room that can inspire our storytellers, and among those we selected on this occasion was this one from nurse Terry Swearingen, a winner of the Goldman Environmental Prize: “We are living on this planet as if we had another one to go to.”

We also included Mahatma Gandhi’s observation that “Earth provides enough to satisfy every man’s need, but not every man’s greed”, and a Native American proverb which reminded us that “We do not inherit the Earth from our ancestors; we borrow it from our children.”

The afternoon was far from filled with fatalistic dismay though, as we resonated with this wonderful assurance from anthropologist Margaret Mead: “Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.” Like when one participant shared that “when something in this world moves you, that’s when you can follow your passion and make a difference, doing what you can in your sphere of influence.”

Among us were a couple of peace-builders, one of whom talked about the need to embrace the Ubuntu message of “I am because we are”, and this in a contemporary world where the compassionate “We” has increasingly given way to the selfish “I” of short-term personal gratification.

If we are to build sustainable societies, the other peace-builder contributed, we must work at resolving conflicts, overcome bureaucracy and mend broken institutions – however hard this is to do. Which leads me to another of our quotes, from Gaylord Nelson: “There is a great need for the introduction of new values in our society, where bigger is not necessarily better, where slower can be faster, and where less can be more.”

We heard about professionalising family businesses so they can survive multiple generations; about keeping our hearts open during these times of Covid, being fair and empathetic to both our employees and our customers; and about ensuring our organisations promote the kind of trustworthy cultures that allow them to operate effectively even in these days of physical separation.

As our minds and spirits have been stretched by what the pandemic has thrown at us we have had to force ourselves to think beyond day-to-day issues, we heard, to engage with each other more deeply and to find new ways of coping.

Being a Covid survivor myself, I mentioned that I almost missed out on being sustainable a few months ago. But happily I am now back in action, relating to our final quote, from Peter Drucker: “The best way to predict the future is to create it.”