My Articles

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Making 360-degree appraisals beneficial

360-degree appraisals provide feedback to employees not just their supervisors. They can be horizontal, among colleagues who work together at the same level, and/or vertical, from those at lower levels commenting on their bosses. Sounds like a good idea, yes? After all, each one of us can benefit from holistic feedback to become more self-aware, […]

Avoiding family wars that ruin businesses

These days I am being invited more frequently to help align family members within their businesses so they can lead the organisations they own more effectively. I am encouraged by those who reach out to me for such assistance, as it speaks of being realistic about the importance of cohesiveness among them and of feeling […]

Influencing upwards for growth despite volatility

In my consulting work, I engage with staff at all levels, from those who occupy the chairperson’s seat in the boardroom to those who work on the shop floor and in the fields. As I converse with them and study them I see a whole spectrum of diameters in their circles of influence — not […]

Reviving the neglected art of self-exploration

Socrates reminded us that “an unexamined life is not worth living.” But who should be doing the examining? Too many of us have never considered the possibility of it being ourselves, of imagining that we have the capacity to self-examine, and acknowledging that it is an important skill to develop. When we are growing up […]

How firms can handle integrity lapses by staff

In PwC’s 2020 global economic crime and fraud survey, Fighting Fraud – A never-ending battle, fraud was identified among the top concerns. So the ability to identify fraud perpetrated from either within or outside the organisation and then to deal with it swiftly and fairly is critical. In one large local company on whose board […]

Uplifting tales of personal transformation moments

In 2011 I wrote a column on how I had been collecting moments of personal transformation in people’s lives. I did so through having participants in some of my workshops share such moments with each other as a way of opening up and also showing they were as likely to continue experiencing such moments in […]

Dr Manu Chandaria Wisdom Session with Irene Gathiaka & Mike Eldon

(Dr. Chandaria wasn’t able to join us for a while, so I filled in by offering some background on him and on our efforts that led to the launch of KEPSA.)

Lack of curiosity holds you from your potential

When I was an undergraduate student in London in the mid-1960s I enjoyed extraordinary benefits from a number of summer vacation internships I undertook through AIESEC, the international association for students of economics and commerce. One was with Quaker Oats, in Cedar Rapids, Iowa, the heart of the American Mid-West. There I mingled with staff […]

Managing change in Kenya

This article was first published in November 2021 in the London Business School THINK magazine. Mike Eldon graduated from the LBS Sloan Masters Programme in Leadership and Strategy. An LBS Sloan Fellow recalls being thrown into his first leadership role and going on to transform the organisational culture. Three years after completing the LBS Sloan […]

Do your part to end civic illiteracy ahead of polls

Some of us struggled more than others in 2021: some with their health, some with their livelihoods and others with both. For me, as readers of this column are aware, my severe encounter with Covid-19 meant I was out of action for quite some time. But here we are at the beginning of a new […]