This article was first published in November 2021 in the London Business School THINK magazine. Mike Eldon graduated from the LBS Sloan Masters Programme in Leadership and Strategy. An LBS Sloan Fellow recalls being thrown into his first leadership role and going on to transform the organisational culture. Three years after completing the LBS Sloan […]
Some of us struggled more than others in 2021: some with their health, some with their livelihoods and others with both. For me, as readers of this column are aware, my severe encounter with Covid-19 meant I was out of action for quite some time. But here we are at the beginning of a new […]
In a recent article about that wonderful book Influencers, I mentioned an example of influencing that reminded me of my hospital experience earlier this year. A large medical centre’s service quality scores had been steadily decreasing, I wrote, as patients and their families felt they weren’t being treated with care, dignity or respect. So a […]
On women in the Kenyan workplace, I am confident that the glass is not only far from empty but that it continues to fill at a reasonably rapid pace. With the exception of the contact sport of politics, there is increasing gender balance at all levels, including in senior management and on boards. Sure, there’s […]
In a recent coaching session, my client and I were discussing his initiative to improve the ways in which feedback was being given and received in his work environment. As we shared how each of us approached doing so ourselves and how we encouraged others to offer and absorb suggestions, we emerged with a list […]
I was recently facilitating a session with a new board, helping align them with each other and with management and become fit for purpose. And as I was listening to their contributions and the reactions from management I could see that the newcomers, with all their fresh energy and enthusiasm, too often were unaware that […]
In my last article, I started writing about the lessons from David McCourt’s book Total Rethink – Why Entrepreneurs Should Act Like Revolutionaries. There I focused on what he saw as the personal attributes of successful entrepreneurs, and in this one, I will be reporting on McCourt’s experience regarding the business side of entrepreneurship. McCourt, […]
I’m always grateful when my daughter Amy sends me a book to read, including the most recent one I received from her, Total Rethink: Why Entrepreneurs Should Act Like Revolutionaries, by David McCourt, published in 2019. McCourt has indeed proved himself to be a serial revolutionary entrepreneur, disrupting the telecommunications industry in multiple markets around […]
Since writing my last article on how to influence change, I have had the privilege of listening to Costas Markides, a professor of strategy and entrepreneurship at the London Business School and author of several outstanding books on the subject — including his latest one, Organising for the New Normal. He was a delight to […]
Life would be so much easier and less stressful if we could influence others to do what is in their best interest by merely persuading them with logical, rational arguments. But it often turns out to be really hard, often futile, so we just give up in frustration. Efforts to influence others can be at […]
